What to do if you haven’t received your electricity bill yet | Info

What to do if you haven’t received your electricity bill yet | Info
What to do if you haven’t received your electricity bill yet | Info

The electricity bills haven’t arrived yet, and there are big crowds at the EPS counters – is there anything to worry about?

Although the deadline for paying bills with a discount is the 28th of the month, since last week there are huge crowds at EPS counters across the country. Households usually receive their electricity bills around the 15th of the month, but due to the strike at the Post Office, many have not yet received their October bills. No reason to worry, we are confident that the bills will arrive on timesays Radovan Stanić, executive director of supply at EPS.

Citizens say they are worried that they will have to pay late interest if they don’t pay their bills on time, and they don’t want to be left without a 5 percent discount for regular payments. Executive Director of Supply at EPS Radovan Stanić emphasizes that there is no cause for concern. “Today is November 21, the deadline for payment is the 28th. We expect that the largest number of our citizens will be able to pay their bills on time and get the 5 percent discount that is available for regular payments,” adds Stanić.

Stanić says that EPS handed over all invoices to Pošta for distribution. “We really expect that all customers will receive their invoice within the payment deadline. Regardless, we suggest that everyone visits the eps.rs portal where they can gain insight into their accounts and that portal offers a number of possibilities. You can see your spending for the last three years, all your payments for the last three years. It gives you the ability to collect the bill and even has the ability to pay it, so no need to queue at counters”, explains Stanić.

He points out that there is a payment of twenty dinars, which is not the cost charged by EPS, but the cost of the banking institution through which the payment is made. “You yourself know that this commission is far less than paying at the counters of post offices and some banks,” adds Stanić.

Some utility companies are already postponed the payment deadlines precisely because of the strike at the Post Office. When asked if EPS is thinking of doing the same, Stanić says yes they monitor the situation on the ground and will act accordingly.

“Once again I say yes using the portal eliminates any need to wait for the postman, push in lines and wait for a copy of the bill“, said Stanić. Nevertheless, our citizens are used to receiving bills at their addresses, and Stanić repeats that they are convinced that it will be the same this time and that they will receive the bills on time.

Speaking about how many citizens are entitled to a discount, Stanić points out that the largest number of citizens regularly settle their obligations. “Even up to 62 percent of our citizens pays bills on time and receives a 5 percent discount. It is somewhere on the level of two million to two million and 100,000 citizens who receive a 5 percent discount every month,” says Stanić.

From October to March, citizens can get a discount of 20 to 40 percent based on savings. “Over 56 percent of citizens managed to achieve a discount on rational consumption by reducing their consumption by more than 5 percent compared to one of the two Octobers, October last year and October the year before last. Thus, the total consumption for October this year was about 7.5 percent less compared to the same period last year, and even 19 percent less compared to October 2021,” Stanić emphasizes. He says that the citizens took seriously the opportunity to save money, and on the other hand, they took advantage of the possibility of rational use of electricity.

The article is in Serbian


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